Your ActiveCare plan is administered by Aetna. Aetna offers a wide range of resources and services — from a national provider network, to the latest online tools and mobile apps, to the services of a Health Concierge.
There’s a lot to know about your plan and what it can do for you and your family. Your Aetna Health Concierge can help you get the most out of your plan benefits, services and programs.
For benefits and health care answers
When you need a quick answer, someone to explain your benefits or help getting the right care, you have an advocate dedicated to your health care needs. The Aetna Health Concierge is a benefits and health expert who can help you better understand the different parts of your plan. Call with your questions and learn more about benefits, providers, services, programs and tools. Your Aetna Health Concierge can even help you find the right doctor for your condition or problem, and make an appointment.
Call the Aetna Health Concierge – 1-800-222-9205, option 5 Monday through Friday, 8 a.m. to 6 p.m.