After you enroll in an Aetna health benefits or insurance plan this year, there are some nice tools, programs and perks waiting for you.
And the only way to get to them? Sign up for your member website at www.aetna.com. It’s the one place to look after your benefits and your health.
First things first. Your member website is hands-down the best place for handling benefits business. Log in to:
While you’re logged in, you can email or chat with Member Services, too.
But there’s more to it than just managing benefits. Your member website also opens the door to extras that come with your coverage.
Use the Member Payment Estimator to compare and estimate costs* for up to 10 different network doctors or facilities at once. This tool includes more than 650 network health services people commonly use, like:
You’ll find a series of tools to check costs in your area. And the quality of care, too.
*Estimated costs not available in all markets. The tool gives you an estimate of what you would owe for a particular service based on your plan at that very point in time. Actual costs may differ from the estimate if, for example, claims for other services are processed after you get your estimate but before the claim for this service is submitted. Or, if the doctor or facility performs a different service at the time of your visit.
Health Decision Support. This is like having a personalized health library. Through this tool, you’ll find a series of online programs — on topics from lower back pain and bariatric surgery to total hip replacement. They help you:
Link to health information. Just visit the Healthwise® Knowledgebase for information on thousands of health topics in English and Spanish. You can find out about asthma, pregnancy, heart disease and other conditions.
The Aetna Mobile app puts our most popular online features at your fingertips. It’s available for Android™ and iPhone® mobile devices.
Visit www.aetna.com/mobile.
Use Ask Ann, your online search assistant. If you’re new to Aetna, she can help you sign up for your member website.
After that, when you log in, Ann “recognizes” you — and your health plan. She can help you find a doctor who accepts your health plan, answer questions about claims and find out more about your benefits.
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This material is for information only. Health benefits and health insurance plans contain exclusions and limitations. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Aetna does not provide care or guarantee access to health services. The health assessment is used in a variety of ways to support Aetna products and services that help you manage your health. Aetna will use your health assessment information in compliance with all applicable state and federal laws, including the Health Insurance Portability and Accountability Act (HIPAA) privacy and security rules. For more information, view Aetna’s Notice of Privacy Practices, located at the bottom of Aetna’s website, or call the number on the back of your ID card. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to www.aetna.com.
